Privacy Policy

Clarity Property Care is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal data. This policy explains our practices regarding information collected through our website and services.

1. Who We Are

Clarity Property Care is a diagnostic-first cleaning service platform based in Cesano Boscone, Lombardy, Italy. We provide targeted cleaning solutions and protocols designed to help property managers solve turnover delays and maintenance inconsistencies. This privacy policy applies to data collected through our website at studiowebwp.com and related services.

2. What Data We Collect

We collect personal data only when you voluntarily provide it or when it is necessary to deliver our services. The types of data we may collect include:

• Contact Information: Name, email address, phone number, and business address when you submit inquiry forms, request consultations, or contact us directly.
• Business Details: Information about your property management operations, cleaning challenges, and service requirements to understand your diagnostic needs.
• Communication Records: Emails, messages, and notes from consultations or correspondence with our team.
• Technical Data: IP address, browser type, device information, and pages visited, collected through standard web server logs and analytics tools to understand site usage and improve our platform.
• Cookies and Similar Technologies: We may use cookies to remember your preferences and enhance your browsing experience. You can control cookie settings through your browser.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• To respond to your inquiries and provide information about our diagnostic cleaning services.
• To schedule and conduct consultations to understand your property management challenges.
• To develop and deliver targeted service solutions tailored to your specific needs.
• To send you relevant updates, newsletters, or service information (only with your consent where required).
• To improve our website, services, and user experience through analytics and feedback.
• To comply with legal obligations and protect against fraud or misuse.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), which applies to our operations in Italy and the European Union, we process your personal data on the following legal bases:

• Consent: Where you have explicitly agreed to the processing of your data.
• Contract Performance: Where processing is necessary to provide the services you have requested.
• Legitimate Interests: Where we have a legitimate business interest that does not override your rights, such as improving our services or preventing fraud.
• Legal Compliance: Where processing is required by applicable law or regulation.

5. Data Sharing and Processors

We do not sell or rent your personal data to third parties. However, we may share your data with trusted service providers who assist us in operating our website and delivering our services, including:

• Hosting and cloud service providers who maintain our website and data infrastructure.
• Communication and email service providers used to send you information and updates.
• Analytics providers who help us understand how our website is used.
• Professional advisors, such as legal or accounting firms, when necessary for compliance or business operations.

All processors are contractually bound to protect your data and use it only for the purposes we specify. We do not transfer data outside the European Economic Area without appropriate safeguards.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specifically:

• Contact and inquiry data are retained for the duration of our business relationship and for a reasonable period afterward to respond to follow-up questions.
• Consultation records and service history are maintained to support ongoing service delivery and quality improvement.
• Technical and analytics data are typically retained for up to 12 months unless longer retention is required for legal compliance.
• If you request deletion, we will remove your data within 30 days, except where legal obligations require us to retain it.

7. Your Rights Under GDPR

As a data subject in Italy and the European Union, you have the following rights:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your data, subject to certain legal exceptions.
• Right to Restrict Processing: You can request that we limit how we use your data.
• Right to Data Portability: You can request your data in a structured, commonly used format for transfer to another service.
• Right to Object: You can object to certain types of processing, including direct marketing.
• Right to Withdraw Consent: If processing is based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in the Contact section below.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure and encrypted data transmission where applicable.
• Restricted access to personal data by authorized personnel only.
• Regular security assessments and updates to our systems.
• Clear data handling procedures and staff training on data protection.

However, no security system is completely impenetrable. While we strive to protect your data, we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for basic website functionality and security.
• Preference Cookies: Remember your settings and preferences.
• Analytics Cookies: Help us understand how visitors use our site to improve content and usability.

Most browsers allow you to control cookies through settings. You can refuse cookies, but this may limit your ability to use certain features of our website. For more information on managing cookies, visit www.allaboutcookies.org.

10. Third-Party Links

Our website may contain links to third-party websites and services. This privacy policy applies only to Clarity Property Care's website. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services before providing your personal data.

11. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete such information promptly.

12. International Data Transfers

Clarity Property Care operates primarily within Italy and the European Union. We comply with GDPR requirements and do not transfer personal data outside the European Economic Area without appropriate legal mechanisms, such as Standard Contractual Clauses or adequacy decisions.

13. Contact Us

If you have questions about this privacy policy, wish to exercise your data rights, or have concerns about how we handle your personal data, please contact us:

We aim to respond to all data subject requests within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Italy.

14. Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Last Updated: January 2026